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1. Algemeen

This cookie policy (“Cookie Policy”) governs the use of cookies and similar technologies as part of your use of our Website (the “Website”) and associated services (hereinafter collectively referred to as “Services”). This processing is carried out by COMPANY as data controller, having its registered office at ADDRESS (“we”, “us”), registered with the CBE under the number NUMBER in accordance with applicable legislation on the protection of personal data.

Cookies are small text files that are stored on the hard drive of a device and contain certain information, some of which may include personal data. When you use our Website and/or Services, we also collect and process personal information other than through cookies and similar technologies. If you would like to learn more, please read our Privacy Policy.

Cookies usually have an expiration date and are automatically deleted when you close your browser. However, there are some cookies that remain on your computer for longer periods of time, sometimes even until you delete them manually.

By continuing to use our Website and/or Services or by clicking “Agree” after being informed of the use of cookies and similar technologies, you acknowledge that you have read this Cookie Policy carefully and agree to it without reservation. You can change your cookie preferences at any time. To do so, you can click on “cookie settings” at the bottom of the footer.

We reserve the right to modify, add or replace this Cookie Policy from time to time. Any such changes, additions or replacements will be brought to your attention through our Website and/or Services. If you disagree with these changes, additions or replacements, we ask that you send an e-mail to EMAIL. If we have not received notice within three (3) business days after the changes, additions or substitutions have been communicated to you through our Website or Services, you will be deemed to have accepted all changes, additions or substitutions.

This cookie policy was last updated on December 11, 2024.

2. Which cookies and why

We use different types of cookies:

  • Essential cookies: these are necessary for purely technical reasons in order to visit the Website. Because of the technical necessity, only an information requirement applies to these cookies.
  • Functional cookies: these cookies are necessary for our Services or Website. You cannot refuse these cookies when you browse the Website but they are placed only after a choice has been made regarding the placement of these cookies. If you reject these cookies, the Website may not be accessible.
  • We do not use Analytical and/or Marketing cookies.

When you visit and/or use our Website, we set cookies or use similar technologies through which we collect and process personal data about you. Such cookies and similar technologies include:

  • CRAFT_CSRF_TOKEN
    • Type: Essential
    • Retention period: Expires after one session
    • Purpose: Used by the Content Management System to prevent cyber attacks. This cookie is essential for website and visitor security.
  • CraftSessionId
    • Type: Essential
    • Retention Period: Expires after one session
    • Purpose: Used by the CMS to create a unique ID for the visitor.
  • _GRECAPTCHA
    • Type: Essential
    • Retention Period: Expires after 6 months
    • Purpose: Google reCAPTCHA places a necessary cookie (_GRECAPTCHA) when executed to perform its risk analysis.
  • CONSENT
    • Type: Functional
    • Retention Period: Expires after 2 years
    • Purpose: Used to detect if the visitor has accepted the marketing category in the cookie banner.This cookie is necessary for GDPR compliance of the website.

You can prevent cookies from being set or delete already set cookies by adjusting your settings in your browser. Help with adjusting these settings can be found on the website of the browser you are using.Please note that not allowing cookies when visiting the Website may result in some or all of the Website's features not working properly.
Internet Explorer:

3. With who do we share data?

  1. We do not transmit the (personal) data we collect through the use of cookies and similar technologies in an identifiable manner to third parties if this is not required to provide the Services, without your express consent to do so.
  2. We may use third party processors to provide you with the Website and/or Services. We ensure that third party processors may only process your personal data on our behalf, and upon written instructions from us. We ensure that all third party processors are selected with due care to ensure the security and integrity of your personal data.
  3. We may transfer anonymized and/or aggregated data to other organizations that may use this data to improve products and services and to customize the marketing, presentation and sale of products and services.

4. Where we process data

  1. We ourselves and our third party processors will only process your identifiable personal data in the EEA.
  2. We may transfer your anonymized and/or aggregated data to organizations outside the EEA. If such a transfer occurs, we will ensure that appropriate safeguards are in place to ensure the security and integrity of your personal data, and that any rights in relation to personal data that you might enjoy under applicable mandatory law are guaranteed.

5. How we process data

  1. We will make every effort to process only the personal data necessary to achieve the purposes stated in this Cookie Policy. We will process your personal data in a lawful, fair and transparent manner. We will make every effort to keep personal data accurate and up-to-date.
  2. Your personal data will only be processed for as long as necessary to achieve the purposes stated in this Cookie Policy or until such time as you withdraw your consent to its processing. Please note that withdrawal of consent may imply that you are no longer able to use all or part of the Website or Services. If you have registered with our Website, we will delete your personal data when you delete your profile, unless a legal or regulatory obligation or a court or administrative order would prevent us from doing so.
  3. We will take appropriate technical and organizational measures to keep your personal data secure against unauthorized access or theft and against accidental loss, manipulation or destruction. Access by our personnel or personnel of our third party processors is only possible on a need-to-know basis and is subject to strict confidentiality obligations. However, you understand that concerns for safety and security are only best-efforts obligations that can never be guaranteed. 

6. Your rights

You have the right to request access to any personal data we process about you. However, requests for access made with the apparent intention of causing inconvenience or damage to us will not be processed.

You have the right to request that any personal data about you that is incorrect or inaccurate be corrected free of charge. If you have registered on our Website, you can correct many of these data yourself through your profile. If such a request is made, you must also include with this request proof that the personal data for which correction is requested is inaccurate.

You have the right to withdraw the consent you have given us to process data, but this withdrawal will not affect the data we have already collected through cookies or similar technologies based on your prior consent. If you no longer want us to collect data through cookies or similar technologies, you can change your browser settings or delete cookies at any time.

If the intended processing qualifies as direct marketing, you have the right to oppose such processing free of charge and without justification.

You have the right to request that personal data relating to you be deleted if it is no longer necessary in light of the purposes set forth in this Cookie Policy or if you withdraw your consent to its processing. However, you should note that a deletion request will be assessed by us in light of legal or regulatory obligations or administrative or court orders that may prevent us from deleting the personal data in question.

In lieu of deletion, you may also request that we restrict the processing of your personal data if (a) you contest the accuracy of such data, (b) the processing is unlawful or (c) the data are no longer necessary for the stated purposes, but you need them to defend yourself in legal proceedings.

Where your personal data are processed on the basis of consent or on the basis of a contract and the processing is carried out by automated means, you have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format and, if technically feasible, you have the right to transmit such data directly to another service provider. The technical feasibility of this is assessed solely by us.

If you wish to make a request to exercise one or more of the rights listed above, please send an e-mail to EMAIL. This request must clearly state which right you wish to exercise and why. It must also be dated, signed and accompanied by a digitally scanned copy of your valid ID card proving your identity. We will immediately notify you of the receipt of such request. If the request proves to be valid, we will grant it as soon as reasonably possible and no later than thirty (30) days after receipt of the request.

If you have a complaint about the processing of your personal data by us, you can always contact us at the e-mail address EMAIL. If you remain dissatisfied with our response, you are free to file a complaint with the competent data protection authority. For more information, please visit https://www.gegevensbeschermingsautoriteit.be/burger.